Frequently Asked Questions.

Our minimum order quantity for custom apparel starts at just 10 pieces. This allows small businesses and startups to get professionally branded clothing without a huge upfront investment. For larger orders (100+ pieces), we offer volume discounts. Contact us to discuss your specific needs and get a custom quote.

Yes! We offer both screen printing and embroidery services. Screen printing works great for colorful, detailed designs on t-shirts and hoodies. Embroidery is perfect for a premium, professional look on polos, jackets, and caps. We'll help you choose the best method based on your logo, garment type, and budget.

You can mix and match sizes within your order at no extra charge. Simply provide us with a size breakdown (e.g., 5 small, 10 medium, 15 large, 5 XL), and we'll make sure everyone on your team gets the perfect fit. We stock sizes from XS to 5XL for most garments.

We work with premium brands like Gildan, Fruit of the Loom, Bella+Canvas, Next Level, and American Apparel. You can choose from budget-friendly options to premium organic cotton. All our apparel is ethically sourced and meets high-quality standards. We can also source specific brands upon request.

We offer a comprehensive range of print products including business cards, flyers, brochures, posters, banners, stickers, letterheads, envelopes, booklets, catalogs, and presentation folders. Whether you need marketing materials, stationery, or promotional items, we've got you covered with professional-quality printing.

Yes! Most of our print products can be printed double-sided at no additional cost for setup. Double-sided business cards are our most popular option as they allow you to include more information like social media handles, QR codes, or a tagline on the back. For booklets, we offer saddle-stitch and perfect binding options.

We offer a variety of finishes and paper stocks to match your brand aesthetic. Choose from matte, gloss, or soft-touch finishes. Paper options include standard 350gsm cardstock, premium 450gsm, recycled paper, textured linen, and even specialty papers with metallic accents. We'll provide samples if you're unsure which to choose.

We offer a wide variety of branded goodies including pens, notebooks, mugs, water bottles, tote bags, USB drives, phone accessories, keychains, lanyards, mouse pads, and desk organizers. These make excellent giveaways at events, welcome kits for new employees, or client appreciation gifts.

Yes! Custom welcome kits are one of our specialties. We'll work with you to curate the perfect package for your new hires or clients. This might include a branded t-shirt, notebook, pen, mug, and stickers all packaged in a custom-printed box. We handle everything from product selection to packaging and even direct shipping to recipients.

We're committed to sustainability! We offer eco-friendly alternatives including organic cotton apparel, recycled paper products, biodegradable pens, reusable bamboo items, and products made from recycled ocean plastic. Just let us know sustainability is important to you, and we'll recommend the best green options for your brand.

Our process is simple: (1) Request a quote with your requirements, (2) We send you a detailed quote and mockup designs, (3) You approve the design and place your order, (4) We produce your items with quality checks, (5) Your order is shipped directly to you. The entire process typically takes 2-3 weeks from approval to delivery, depending on the product type and quantity.

Yes! We save all your designs and specifications in our system. When you're ready to reorder, simply reference your previous order number, and we can quickly produce the same items without going through the full design process again. We'll send you a confirmation mockup to ensure everything is correct before production starts.

We encourage bundled orders as it saves you time and often reduces overall costs. You can combine apparel, print materials, and branded merchandise in a single quote. We'll provide a detailed breakdown of costs for each item type and handle all production and logistics as one coordinated project.

For the best results, we prefer vector files like AI, EPS, SVG, or PDF. These formats ensure your logo looks sharp at any size. If you only have PNG or JPG files, that's okay too—just make sure they're high resolution (at least 300 DPI). If your files aren't print-ready, our design team can help optimize them.

Yes! Our in-house design team offers logo cleanup and optimization services. We can vectorize low-resolution logos, adjust colors, remove backgrounds, resize elements, or create variations of your logo for different applications. This service is often included free with larger orders.

Always! We never start production without your approval. After you submit your order, we'll create digital mockups showing exactly how your logo or design will look on each product. You can request revisions until you're 100% satisfied. Once you give final approval, we move to production.

Production time varies by product type. Apparel typically takes 7-10 business days after design approval. Print products like business cards and flyers are usually ready in 3-5 business days. Larger orders or complex items may take longer. We'll provide an exact timeline when you request a quote, and rush production is available for urgent orders.

Yes! We ship to customers worldwide. International shipping costs and delivery times vary by destination. We work with reliable shipping partners to ensure your order arrives safely. All international shipments include tracking, and we'll handle customs documentation. Contact us for a shipping quote to your specific location.

Yes, we offer split shipments! This is perfect for companies with multiple offices or for sending welcome kits directly to remote employees. Just provide us with the addresses and quantities for each location, and we'll coordinate all the logistics. Additional shipping charges may apply for split deliveries.

We accept all major credit cards (Visa, Mastercard, American Express), bank transfers, and PayPal. For larger corporate orders, we also offer payment terms with approved accounts. Choose the payment method that works best for your business during checkout.

For first-time customers, we typically require 50% upfront and 50% before shipment. This covers design work and materials. For returning customers or larger corporate accounts, we can offer more flexible payment terms including net-30 or net-60 invoicing. Contact us to discuss payment options for your specific situation.

Yes! We're B2B-friendly and work with procurement systems. We can accept purchase orders (PO numbers) and provide detailed invoices for your accounting department. All our invoices include itemized breakdowns, tax information, and can be customized to match your company's requirements.

Our upcoming AI QR code service uses advanced artificial intelligence to generate unique, artistic QR codes that match your brand's aesthetic. Instead of boring black-and-white squares, you'll get beautiful, eye-catching designs that still function perfectly as QR codes. The AI considers your colors, logo, and design preferences to create something truly unique.

While our AI QR codes are visually stunning, they're engineered to maintain full scannability. We test every design with multiple devices and QR readers to ensure they work flawlessly. The AI carefully balances aesthetics with functionality, so you get a QR code that's both beautiful and practical.

Yes! Our AI QR codes are designed to work across all mediums. Print them on business cards, t-shirts, posters, packaging, stickers—anywhere you want to drive traffic to your website or social media. The high-resolution files we provide are optimized for both digital and physical printing, ensuring perfect results every time.